Customer Reviews

“Called on a Monday about a water heater and they were there the same day. Clean work, fair price, and they explained what they were doing before they did it.”

“We had a leaky pipe that meant we had to shut off water to the whole house. Within the hour they came to evaluate. Within the next hour the repair was made. Impressive.”

“Excellent service. Main shutoff in the basement was leaking. Took about 25 minutes to complete the job. Have running water again. Thank you Bill. Great job.”

“The office dispatched a technician in minutes. No runaround. The work was explained, the space was left clean, and the price was reasonable.”

“I am very pleased and happy with my overall experience with Crooks. Very friendly and courteous. I recommend them without reservation. Our service representative went the extra mile and finally found the culprit that was causing our grinder problem.”

“I've used CROOKS for all of my plumbing needs for several years. They're very professional and very reasonably priced. I highly recommend them for your plumbing needs.”

“Bill is my go-to plumber, but everyone at A.W. Crooks is great!”

“Provided the best service in town. Strongly recommend, charges are reasonable.”

“Always quick and excellent service.”

“My husband called Crooks Plumbing a few hours ago because Service Professor cancelled on us this afternoon when we were supposed to have a morning time slot with them. The person that answered said she had someone in the area just finishing up a job and she'd send him our way. He was here within 15 minutes and done in less than 90 minutes. We needed a faucet replaced but the hookups under the sink were different sizes and we didn't have the tools to fix it. Thank you to Crooks for getting to us so fast!”

“I've used AW Crooks for years for my plumbing needs! Their staff is amazing from calling to make an appointment to having Bill come out. This time I needed 3 things repaired and he did them quickly and efficiently! Definitely recommend them.”

“Always prompt, honest assessment of problem and friendly service.”

“We had an outside faucet to replace. The plumber from Crooks came in, was very personable, professional and did it right the first time. He found bee hives within the wall where he was working. He handled that with real professionalism. When he needed an extra hand, I helped him. I also helped by discarding of the bee hives material when he got it outside. The job was challenging, he took it in stride and when he was done, we both laughed. Genius work.”

“Bill was Awesome! He was nice and polite. He made you feel comfortable, and not to worry we will get it fixed for you. Showed you what the problem was and explained it. And when he was finished showed you the work that was done. Very reliable Company and Plumber Technicians. If I could give you more Stars I would. Would definitely recommend you to anyone.”

“I appreciate the staff and customer service from Crooks. Krista was a huge help. She intervened with my insurance company who admitted to providing me inaccurate details. Our plumber that was sent to assist was amazing. Thank you so much. Highly recommend.”

“A.W. Crooks Plumbing, Heating, and Cooling are simply amazing, they've taken such good care of us (installed A/C, rebuilt plumbing in the house we bought, and installed a new Water Heater). Their level of professionalism from the first call to finishing the job is top tier! Their response times are almost unheard of — they are present, they care, and they treat you like you matter! We cannot recommend them enough.”

“Our water heater went out on a Sunday. Crooks put in a new one on Tuesday. They were early and finished quickly. Made sure all water lines were working correctly before they left. Cleaned up and left no mess. I highly recommend!!”